Frequently Asked Questions

Cannery Conversion to B Connected
We have converted your account into our B Connected Program. In addition, we updated your Point balance to be of equal or greater value in our B Connected program depending on where you spend your B Connected Points.
You will still be able to use your CAN Club card at Cannery, but if you would like to use your card at our other eight B Connected properties in Las Vegas or at any of our other 16 properties across the country, you will need to visit B Connected at Cannery to receive an updated card.
Your CAN Club player number was updated upon joining the B Connected universe. Your previous 6-digit CAN Club number has been updated to now start with LY750 – so if your number was 654321 your updated number is LY750654321. This is to ensure there are no duplicate accounts in our universe.
If you already had a B Connected account, that is great! We will merge your two B Connected accounts in the coming months. At this time, pick your favorite account and start playing on that one from here on out. The surviving player account upon our merge will be the one with the most recent play on it.
We evaluated your current play this year as well as your previous tier in CAN Club and awarded your tier. No guests were downgraded in the conversion. Your current tier is valid now until December 31, 2020.
Tier Credits are earned when playing your favorite games at any of our B Connected properties and determine your tier level. You now have an entire year to earn and enjoy your tier level.

  • 0 – 749 = Ruby
  • 750 – 14,999 = Sapphire
  • 15,000 – 49,999 = Emerald
  • 50,000 – 199,999 = Onyx
  • 200,000 + = Titanium
Tier Credits and B Connected Points are earned now in separate buckets. Tier Credits are earned based on play on all of your favorite games.

Earning 1 Tier Credit:
  • Slots = $5 Coin-in
  • Table Games = Based on game played, denomination and time played
  • Video Poker = Based on game played, denomination and time played
  • Bingo = $6 Buy-in
Tier Credits are reset at the start of every year (January 1).
B Connected Points are your spendable points earned by Sapphire guests and above. They are earned separately from your Tier Credits.

Earning 1 B Connected Point:
  • Slots = $1 Coin-in
  • Video Poker = $2 Coin-in
  • Bingo = $6 Buy-in
  • Live Poker = awarded 1,000 B Connected Points for every hour played
Redeeming B Connected Points:
  • FastPlay (slot download) = 1,000 B Connected Points = $1
  • Food (property owned outlets) = 600 B Connected Points = $1
  • Hotel = 1,000 B Connected Points = $1
  • Retail = 1,000 B Connected Points = $1
No, with the launch of B Connected at Cannery, we did not remove any current balances, and your current value of points is still available. You still have those points as a Ruby member and may redeem them as you like. Once you achieve Sapphire status, you will begin earning B Connected Points.
B Connected Points expire after 6 months of inactivity.
We have a total of nine B Connected properties in Las Vegas:
  • Cannery Casino & Hotel
  • Aliante Casino + Hotel + Spa
  • California Hotel & Casino
  • Fremont Hotel & Casino
  • Gold Coast Hotel & Casino
  • Main Street Station Casino Brewery Hotel
  • Sam's Town Hotel & Gambling Hall, Las Vegas
  • Suncoast Hotel & Casino
  • The Orleans Hotel & Casino
We have an additional 16 B Connected properties throughout the country:

Illinois
  • Par-A-Dice Hotel & Casino
Indiana
  • Blue Chip Casino, Hotel & Spa
  • Belterra Casino Resort
Iowa
  • Diamond Jo Casino Dubuque
  • Diamond Jo Worth Casino
Kansas
  • Kansas Star Casino
Louisiana
  • Amelia Belle Casino
  • Delta Downs Racetrack Casino Hotel
  • Evangeline Downs Racetrack & Casino
  • Sam's Town Hotel & Casino, Shreveport
  • Treasure Chest Casino
Mississippi
  • IP Casino Resort Spa - Biloxi
  • Sam's Town Hotel & Gambling Hall, Tunica
Missouri
  • Ameristar Casino Hotel Kansas City
  • Ameristar Casino Resort Spa St. Charles
Ohio
  • Belterra Park Cincinnati
Pennsylvania
  • Valley Forge Casino Resort